Shipping Policy

Last updated: September 16, 2026

Bankbound Outdoors works with fulfillment partners to ship products directly to our customers. Most products ship from China; some items may ship from other locations.

Processing and delivery times

Unless a product page states otherwise, our standard estimates are:

• Order processing: Approximately 3 business days after payment is confirmed.

• Shipping transit: Approximately 10–15 calendar days after dispatch.

Processing time is separate from shipping time. Business days exclude weekends and public holidays.

These estimates are not guaranteed delivery dates. Delivery times can vary by product, destination, customs processing, carrier conditions, and holidays. Any product-specific shipping estimate will be shown on the product page.

If you need an item for a specific trip or event, please allow additional time.

Shipping destinations and charges

Available shipping destinations and any shipping charges are displayed at checkout. Please review your delivery address, shipping method, and total before placing your order.

Tracking your order

We’ll send tracking information to the email address provided at checkout when it becomes available. Tracking may take time to show its first carrier scan, and updates can be less frequent while a package moves between countries or carriers.

If you need help locating your tracking information, contact support@bankboundoutdoors.com with your order number.

Orders with multiple items

Items may ship from different fulfillment partners and arrive in separate packages on different days. Tracking information will be provided separately when available.

Receiving one package does not necessarily mean the rest of your order is missing.

Shipping delays

If we learn that an item cannot ship within the stated processing timeframe, we’ll contact you with an updated estimate, if available, and offer you the choice to accept the delay or cancel the unshipped item for a prompt refund. If we cannot fulfill an item, we’ll cancel it and refund the amount paid for that item, including any applicable shipping charge.

If a shipped order has passed its estimated delivery window, contact us so we can investigate with the fulfillment partner and carrier.

Address corrections

Please check your delivery address carefully before completing checkout.

If you notice an error, email support@bankboundoutdoors.com immediately with your order number and the correct address. We’ll try to update it, but changes may not be possible once fulfillment has begun.

Missing, damaged, or incorrect deliveries

If tracking shows delivery but you cannot locate the package, check nearby delivery locations and with other members of your household, then contact us for assistance.

For items that arrive damaged or incorrect, include your order number and photos of the item and packaging, if available. Please keep the packaging while we investigate.

We’ll work with you to resolve confirmed fulfillment or delivery problems, including replacement or refund where appropriate. Our return policy does not remove any rights you have under applicable law.

Contact us

For shipping questions, email support@bankboundoutdoors.com. Include your order number so we can help locate your shipment.